This product works and looks like new. Backed by the 1-year Amazon Renewed Guarantee. - This pre-owned product has been professionally inspected, tested and cleaned by Amazon-qualified suppliers. - No signs of cosmetic damage (scratches, dents, etc.) will be visible when the product is held 30 centimeters away. - Products with batteries will exceed 80% capacity relative to new. - Accessories may not be original, but will be compatible and fully functional. Product may come in generic box. - This product is eligible for a replacement or refund within 1-Year of receipt if it does not look like new or work as expected. - Refurbished phones are not guaranteed to maintain their waterproof seal.